When we first met Palm Gardens Guest House , the situation was simple and painful. The owner had just finished building a brand new hotel.72 rooms .Fresh facilities. Great location in Kanyanya. But almost no people inside. In September, the entire property had hosted just 6 events . Rooms were mostly empty. The building was ready, but demand wasn’t showing up. This wasn’t a quality problem. It was a sales and visibility problem. The real challenge Palm Gardens didn’t lack spa