Top CRM tools in Estonia

What sets Estonia apart in terms of digital growth is that 100% of Estonia's public services are available online and in the business sense it makes running a business fast, remote and paper - less with no friction regardless of whether you are targeting the international or local market.

In Estonia, a CRM is not just a sales tool that's enabling centralization of customer data in one place for all teams to access but rather a central operational hub that connects sales, marketing, customer services and finance among others.

Benefits of a CRM for the continued rise of Small and Medium Enterprises in Estonia

• It enables small team scale faster.

• Centralised customer history making it easy to predict customer behavior and purchasing power.

• It is very easy for businesses to expand internationally.

• No paper trail

• Processes for CRM tools are designed to be automated making work faster and convenient.

In this article, we present the TOP CRM Tools Estonian businesses may be able to advantage of, to typically manage:

• Leads and contacts

• Sales pipelines

• Customer communications

• Contract status

• Renewals and upsells

TREMBI

This simple yet powerful CRM is designed for growing businesses ready to scale locally and internationally on different communication channels like SMS, email and largely WhatsApp.

Enabler of:

• Lead tracking

• Closing opportunities

• Automated sales, marketing and customer support.

• Managing deal pipelines

• Managing calendars and meetings

• Visualizing all tasks as they happen

• Advanced Analytics

Not just a CRM:

This simple software embeds other marketing and sales tools that greatly favor digital businesses.

• Trembi AI that efficiently finds customers for you and engages them across multiple channels.

• Trembi Marketing for all business campaigns and scheduling needed.

• Trembi Connect that allows market your product through thousands of influencers with ease.

The goal is for Estonian businesses to widen their market and scale both locally and internationally.

Best for business of all sizes especially midsized.

HUBSPOT

This CRM is designed to help businesses track and manage their customers, sales, marketing and support activities all from one system.

Features:

• Automated workflows especially repetitive tasks.

• Contact and deal management

• Email tracking and scheduling

• Reporting and Analytics

• Easy integration with other business tools.

Why it stands out:

• It has free forever plan

• Scales with growth

Best for start-ups for their scalability.

ODOO CRM

Odoo foundationally is an ERP with a CRM component.

Strengths:

• It is a fully integrated system and not just a CRM that enables operational processes right from sales to finance.

• Estonian businesses may choose which module other than CRM to use with great flexibility.

• Lead and opportunity management.

• Automation and reporting

  Best for businesses that are not just looking for a CRM but a single platform for all business operations.

Pipedrive

This software is designed primarily around sales pipeline and deal management.

Features:

• Visual sales pipeline

• Lead and contact management

• Automated workflows

• Easy integration

• Reporting and Analytics

Best for sales - focused teams.

Frequently Asked Questions (FAQs) regarding CRM tools best for Estonian businesses.

1. What CRM is best for Estonian Startups?

   - Trembi for lead generation

   - HubSpot for the free start up

   -Pipedrive for the sales visual.

2. Should Estonian businesses use local or global CRMs?

   As long as they can easily integrate with other business tool, any should be appropriate.

   -Locally, Pipedrive ties the knot.

   -Globally, Trembi, Odoo, HubSpot as long as they offer access to API.

3. What CRM is best for scaling or Enterprise businesses in Estonia?

   -Trembi

   -Odoo with the multiple modules.

   -Hubspot and Pipedrive for sales teams.

All in all, in Estonia's digital business environment, CRMs sit at the center bringing together customers, revenue and growth as one continuous digital cycle!