In South Africa, SMS remains one of the most trusted and widely used communication tools for businesses. Even as WhatsApp, Email, and social media platforms dominate, SMS holds its ground for several reasons. Universal reach : SMS works on any mobile device, smart or basic. No internet is required. Higher engagement : SMS open rates hover around 90%+, while emails average less than 20%. Reliability : With frequent load shedding and unstable connectivity in parts of South Afri