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CRM tools for companies with less than 10 employees

  • agnes2718
  • 23 hours ago
  • 3 min read

The evolution of Customer Relationship Management (CRM) tools has transformed the way businesses with less than 10 employees manage customer relationships, track sales and grow their income exponentially which is the goal for all businesses.


There are key features to look out for while selecting a good CRM for your business

  • Should be able to do the basic, which is Contact Management to centralize the database for all teams to access conveniently.

  • Automation abilities to help manage repetitive tasks especially for small teams.

  • Should be able to track deals in the pipeline so that no appointment or meeting is missed.

  • Seamless integration with other business tools to achieve maximum results from the tool.

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Some companies with less than 10 employees are still stuck with spreadsheets and email threads but here is why it is very key to adopt a CRM for your business:

  • CRM tools enable businesses make data-driven and well-informed decisions. The tool provides customer interaction, purchase history, sales tracking et al.

  • The automation enhances productivity since the team will focus on what is important rather than keeping busy with repetitive tasks that could have otherwise been automated.

  • Improves sales efficiency significantly since it manages the deal pipeline ensuring that all deals have been followed up and closed.

  • Most of the tools enable marketing campaigns thereby streamlining which campaigns to focus on based on the performance of the various campaigns.

  • CRM tools also improve teamwork since all data is centralized so it easy to assign the different tasks available and monitor team performance.


In this write up, we take a look at some of the CRM tools good for companies with less than 10 employees.


Trembi is more than a CRM with an ecosystem of multiple products supporting lead generation, nurturing, conversion and retention.

Strengths:

  • AI Lead generation powered by Trembi sales which finds leads, engages them and eventually closes them easing the work of the sales team since the leads are being generated for them.

  • Trembi Connect that helps market the business' product through thousands of influencers extending the market reach of the product.

  • Enables businesses run automated marketing campaigns that are scheduled and sent through at the set time.

  • Multi-channel communication across SMS, e-mail and WhatsApp making it convenient for businesses of all industries.

  • Very easy to use and start with no need for advanced technical assistance.

  • Allows for tier pricing depending on the different business needs and sizes.


  • It is easy to use with its core features being sales and marketing

  • It enables seamless integration with other business tools making customer engagement manageable.

  • It has a free forever plan for startups that want to simply try CRM tools and how they can help their business.

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  • It is very easy to start in under 30 minutes with a very simple set up.

  • It has a free plan that offers the basic CRM features.

  • Visual sales pipeline to track and follow up on leads.

  • Automated workflow and marketing.

  • Multi-channel communication, that is, Email, WhatsApp, X and mass emailing.

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  • Very great for customization to suit business needs

  • Powerful AI powered sales support.

  • Extremely flexible in the ZOHO suite giving you access to multiple features.

  • Performs all basic features of a CRM

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  • Its core is sales management for business growth.

  • Enables customized email campaigns.

  • Enables project management all on one interface

  • Seamless integration with other business tools for efficient operations.

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To fully maximize the value of your CRM, companies with less than 10 employees may:

  • Engage the whole team and train them on how to use the tools for maximum productivity.

  • Keep data updated at all times

  • Integrate with other business tools if the CRM allows for integration to take advantage of the other existing features.

  • Customize your CRM to protect your brand and fit in your business needs.

  • Always keep the tool audited to maximize its benefits and improve where need be.


Recommendations:

For a free plan just to get a fill at what CRM tools provide, Hubspot and Bigin would grant you access as you plan to upgrade to more essential tools whose core is to support business revenue in form of sales like Trembi and Pipedrive.


Regardless of what your business need is, ensure to acquire a CRM that the team will actually need and use. The goal would be to build customer relationships, track sale and increase company revenue.






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